Provision record
Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Microsoft discretionary refunds create no future obligation

Common · 172 of 343 platforms
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Cloudflare

We may, in our sole discretion, provide a refund, discount, or credit...however the provision of Credits in a specific instance does not entitle you to Credits in the future for similar instances or obligate us to provide additional Credits.

Teachable

Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.

Ro

Any refunds, replacements, or disputes related to Products are subject to the policies and review of the dispensing pharmacy and, where applicable, Lilly.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Excerpt from Microsoft's Services Agreement (Legacy)

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Date stated by the document
Sept. 30, 2025
As printed in Microsoft’s text (version CA-V-000630), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 5, 2026
Text quoted from version
CA-V-000630, captured April 19, 2026
Record ID
CA-P-016976
Document ID
CA-D-000002
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000630)
034e8f3d15efa3f314103dc20fc3b195c21fda286d635192cbfebeb3bfda4db6
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000630, captured April 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016976
Version: CA-V-000630
Captured: 2026-04-19 06:03:08 UTC
SHA-256: 034e8f3d15efa3f3…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016976/microsoft-discretionary-refunds-create-no-future-obligation/
Accessed: Nov. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Microsoft's Microsoft discretionary refunds create no future obligation clause do?

The clause states: “We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.