Provision record
Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

60-day informal dispute resolution required before arbitration

Common · 196 of 343 platforms
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

OpenAI

Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally...If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration.

Anyscale

If the dispute is not resolved within 30 calendar days from the notice date, either of us may bring a claim subject to the procedures set forth below.

Postman

The services of JAMS are provided at no cost to you.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We hope we never have a dispute, but if we do, you and we agree to try for 60 days, upon receipt of a Notice of Dispute, to resolve it informally.

Excerpt from Microsoft's Services Agreement (Legacy)

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Date stated by the document
Sept. 30, 2025
As printed in Microsoft’s text (version CA-V-000630), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 5, 2026
Text quoted from version
CA-V-000630, captured April 19, 2026
Record ID
CA-P-017057
Document ID
CA-D-000002
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000630)
034e8f3d15efa3f314103dc20fc3b195c21fda286d635192cbfebeb3bfda4db6
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000630, captured April 19, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-017057
Version: CA-V-000630
Captured: 2026-04-19 06:03:08 UTC
SHA-256: 034e8f3d15efa3f3…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-017057/60-day-informal-dispute-resolution-required-before-arbitration/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Microsoft's 60-day informal dispute resolution required before arbitration clause do?

The clause states: “We hope we never have a dispute, but if we do, you and we agree to try for 60 days, upon receipt of a Notice of Dispute, to resolve it informally.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.