Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Chargeback treated as cancellation and content revoked

High severity Explicitdocumentlanguage Uncommon · 26 of 352 platforms
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Recent governance activity Microsoft recorded 3 documented changes in the last 30 days.
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 46 other provisions on other platforms.

How other platforms handle this

Netflix Medium

You can cancel your Netflix membership at any time, and you will continue to have access to the Netflix service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership perio...

Hinge Medium

California subscribers: You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed.

Bumble Low

And a notice to California subscribers: You may cancel your subscription and request a refund at any time prior to midnight of the third business day following the date you subscribed. If you subscribed using your Apple ID, refunds are handled by Apple, not Bumble. If you wish to request a refund, p...

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▸ View Original Clause Language DOCUMENT RECORD
"
If you initiate a chargeback or reversal with your bank for your payment of Services, we will deem you to have canceled as of the date that the original payment was made, and you authorize us to immediately cancel your service and/or revoke any content...

— Excerpt from Microsoft's Microsoft Services Agreement (Legacy)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-016977
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016977
Captured: 2026-04-28 08:17:11 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016977/chargeback-treated-as-cancellation-and-content-revoked/
Accessed: July 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Microsoft's Chargeback treated as cancellation and content revoked clause do?

The clause states: “If you initiate a chargeback or reversal with your bank for your payment of Services, we will deem you to have canceled as of the date that the original payment was made, and you authorize us to immediately cancel your service and/or revoke any content...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 26 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.