Provision record
Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Chargeback treated as cancellation and content revoked

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

What does Microsoft deem a chargeback or bank reversal initiated by the user to constitute?
“If you initiate a chargeback or reversal with your bank for your payment of Services, we will deem you to have canceled as of the date that the original payment was made, and you authorize us to immediately cancel your service and/or revoke any content...”
Version CA-V-000630, captured April 19, 2026 · live source ↗
Our reading, not the document’s words
Microsoft deems a chargeback or bank reversal initiated by the user to constitute cancellation as of the original payment date, and Microsoft is authorized to immediately cancel the Service and/or revoke any content.
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Initiating a chargeback does not merely dispute a payment; it triggers retroactive cancellation and gives Microsoft authorization to immediately remove both Service access and content.

⚠

Interpretive note: The excerpt trails off with '...' after 'revoke any content', suggesting additional language may follow that is not quoted here; the full scope of revocation may be broader than stated.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If you dispute a payment through your bank, Microsoft can treat your account as cancelled from the date of the original payment and immediately remove your access and content.

How other platforms handle this

Teachable

Creators may be charged a fee for any chargeback on credit card, debit card, or PayPal transaction that is processed through the Teachable Native Gateways.

PlanetScale

Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you initiate a chargeback or reversal with your bank for your payment of Services, we will deem you to have canceled as of the date that the original payment was made, and you authorize us to immediately cancel your service and/or revoke any content...

Excerpt from Microsoft's Services Agreement (Legacy)

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Date stated by the document
Sept. 30, 2025
As printed in Microsoft’s text (version CA-V-000630), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 5, 2026
Text quoted from version
CA-V-000630, captured April 19, 2026
Record ID
CA-P-016977
Document ID
CA-D-000002
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000630)
034e8f3d15efa3f314103dc20fc3b195c21fda286d635192cbfebeb3bfda4db6
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000630, captured April 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016977
Version: CA-V-000630
Captured: 2026-04-19 06:03:08 UTC
SHA-256: 034e8f3d15efa3f3…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016977/chargeback-treated-as-cancellation-and-content-revoked/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Microsoft's Chargeback treated as cancellation and content revoked clause do?

Initiating a chargeback does not merely dispute a payment; it triggers retroactive cancellation and gives Microsoft authorization to immediately remove both Service access and content.

How does this clause affect you?

If you dispute a payment through your bank, Microsoft can treat your account as cancelled from the date of the original payment and immediately remove your access and content.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.