Provision record
Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Microsoft may remove features or stop Services entirely

High severity Explicit document language Common · 263 of 352 platforms
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1688 other provisions on other platforms.

How other platforms handle this

Microsoft Copilot Medium

Microsoft or the owners of the Digital Goods may, from time to time, remove Digital Goods from the Services without notice.

ActiveCampaign Medium

We reserve the right to fully or partially discontinue Beta Features at any time and for any reason, temporarily or permanently, with or without notice.

Instacart Medium

Changes to the Services. We may introduce new features, change existing ones, or remove features at any time, without notice.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
there may be times when we need to remove or change features or functionality of the Service or stop providing a Service or access to Third-Party Apps and Services altogether.

Excerpt from Microsoft's Services Agreement (Legacy)

Applicable regulations

DMA
European Union
DSA
European Union

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-016957
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016957
Captured: 2026-04-28 08:17:11 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016957/microsoft-may-remove-features-or-stop-services-entirely/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Microsoft's Microsoft may remove features or stop Services entirely clause do?

The clause states: “there may be times when we need to remove or change features or functionality of the Service or stop providing a Service or access to Third-Party Apps and Services altogether.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 263 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.