This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
A CA Shipt Shopper Benefit Fee is charged on all Same Day Deliveries in California.
Depending on which Flight you choose, you may be charged a service fee by us and/or the Third-Party Aggregator.
Online Service fees may also accrue based on provision of Users, consumption of credits, resolution of tasks, or other measured uses of the Online Services and will be invoiced according to the applicable Order and Documentation.
"once your request for the Services has begun, you may no longer have the option to reschedule or cancel. If Uber is able to reschedule or cancel your request, you may be charged a fee and/or may not be refunded for items that have been purchased on your behalf.Excerpt from Uber's Terms of Use
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The clause states: “once your request for the Services has begun, you may no longer have the option to reschedule or cancel. If Uber is able to reschedule or cancel your request, you may be charged a fee and/or may not be refunded for items that have been purchased on your behalf.”
ConductAtlas has identified this type of provision across 220 platforms. See the full comparison.
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