This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
If 25 or more claimants seek to file arbitrations raising similar claims and are represented by the same counsel...all cases must be resolved in arbitration using bellwether and, if necessary, batched proceedings...
If 25 or more claimants submit Informal Notices or Demands ... the AAA's Mass Arbitration Supplementary Rules ... shall apply, and all of the cases must be resolved in arbitration under the process described in this Section 17(h).
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
"the parties shall organize the Mass Arbitration Demands into groups of no more than 100 demands per group by state of residence, and then alphabetically by last name...The arbitration provider shall assign each group of claims to a single arbitrator...Excerpt from Uber's Terms of Use
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The clause states: “the parties shall organize the Mass Arbitration Demands into groups of no more than 100 demands per group by state of residence, and then alphabetically by last name...The arbitration provider shall assign each group of claims to a single arbitrator...”
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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