Provision record
Uber · Uber Terms of Use · View original document ↗

Charges Are Final and Non-Refundable

High confidence Common · 172 of 343 platforms
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This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users have no unilateral right to a refund; any exception requires a joint determination by both Uber and the applicable Third-Party Provider.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Users cannot independently obtain a refund; refunds are available only if both Uber and the relevant Third-Party Provider agree.

How other platforms handle this

Gumroad

Except as set forth below, all purchases through the Platform are final and Buyer is responsible for all approved charges.

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Charges paid by you are final and non-refundable, unless otherwise determined by Uber and the Third-Party Provider assessing the Charge.

Excerpt from Uber's Terms of Use

Provision details

Document information
Document
Uber Terms of Use
Entity
Uber
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-006643, captured Sept. 11, 2026
Record ID
CA-P-041679
Document ID
CA-D-000420
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006643)
af98319521b481859dd3bbe940378519ac761115b732ac042b5eca7c52d2cd6f
Analysis generated
July 9, 2026 03:06 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006643, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007512, captured Oct. 14, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Uber
Document: Uber Terms of Use
Record ID: CA-P-041679
Version: CA-V-006643
Captured: 2026-09-11 00:24:06 UTC
SHA-256: af98319521b48185…
URL: https://conductatlas.com/platform/uber/uber-terms-of-use/provision/CA-P-041679/charges-are-final-and-non-refundable/
Accessed: Oct. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Uber's Charges Are Final and Non-Refundable clause do?

Users have no unilateral right to a refund; any exception requires a joint determination by both Uber and the applicable Third-Party Provider.

How does this clause affect you?

Users cannot independently obtain a refund; refunds are available only if both Uber and the relevant Third-Party Provider agree.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.