Provision record
Uber · Uber Terms of Use · View original document ↗

Undeliverable Alcohol Gift Results in Return Fee and Reduced Credit

Medium severity Explicitdocumentlanguage Common · 182 of 352 platforms
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How other platforms handle this

Comcast Medium

you may request a pro rata credit for any Service interruption exceeding twenty-four (24) consecutive hours after the interruption is reported to us (or another period of time provided by law).

Poshmark Medium

In the event of a dispute, Buyers approved to return an item may only do so with the prepaid shipping label provided by Poshmark. Buyers who make unauthorized returns are not eligible for a refund through Poshmark.

Teachable Medium

Creators may be charged a fee for any chargeback on credit card, debit card, or PayPal transaction that is processed through the Teachable Native Gateways.

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▸ View Original Clause Language DOCUMENT RECORD
"
In the event an alcohol or age-restricted order cannot be delivered to the Recipient, the Recipient will receive a gift credit in the form of Uber Cash for the value of the alcohol/age-restricted portion of the order less the return fee.

Excerpt from Uber's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Uber Terms of Use
Entity
Uber
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-041719
Document ID
CA-D-00420
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
380506706c08e19854ffed675de851e2e51f6b319080c4462acb81159121deb8
Analysis generated
July 9, 2026 03:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uber
Document: Uber Terms of Use
Record ID: CA-P-041719
Captured: 2026-07-09 03:06:42 UTC
SHA-256: 380506706c08e198…
URL: https://conductatlas.com/platform/uber/uber-terms-of-use/provision/CA-P-041719/undeliverable-alcohol-gift-results-in-return-fee-and-reduced-credit/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Uber's Undeliverable Alcohol Gift Results in Return Fee and Reduced Credit clause do?

The clause states: “In the event an alcohol or age-restricted order cannot be delivered to the Recipient, the Recipient will receive a gift credit in the form of Uber Cash for the value of the alcohol/age-restricted portion of the order less the return fee.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 182 platforms. See the full comparison.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.