Provision record
Uber · Uber Terms of Use · View original document ↗

Communications May Be Monitored and Recorded

Common · 286 of 343 platforms
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This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Patreon

From time to time, we may solicit your participation in such a research study and, if you choose to participate, then we may observe how you use Patreon and may record video, audio, and images of you using Patreon and your interview with Patreon researchers.

Ford

When you communicate with us, such as via emails, customer service requests, survey responses, website chats or social media posts, likes, or messages, we collect the content of your communication.

Target

You agree that we may, for training purposes or to evaluate the quality of our service, listen to and record phone conversations you have with us.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Communications made through the Services, including calls, in-app chats, and other interactions between you, Uber, Third-Party Providers or other users may be monitored and recorded.

Excerpt from Uber's Terms of Use

Provision details

Document information
Document
Uber Terms of Use
Entity
Uber
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-006643, captured Sept. 11, 2026
Record ID
CA-P-041597
Document ID
CA-D-000420
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006643)
af98319521b481859dd3bbe940378519ac761115b732ac042b5eca7c52d2cd6f
Analysis generated
July 9, 2026 03:06 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006643, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007512, captured Oct. 14, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Uber
Document: Uber Terms of Use
Record ID: CA-P-041597
Version: CA-V-006643
Captured: 2026-09-11 00:24:06 UTC
SHA-256: af98319521b48185…
URL: https://conductatlas.com/platform/uber/uber-terms-of-use/provision/CA-P-041597/communications-may-be-monitored-and-recorded/
Accessed: Oct. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Uber's Communications May Be Monitored and Recorded clause do?

The clause states: “Communications made through the Services, including calls, in-app chats, and other interactions between you, Uber, Third-Party Providers or other users may be monitored and recorded.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.