This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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Creators on monthly paid Teachable subscription plans are entitled to a full no-questions-asked refund within thirty (30) days of first signing up for a paid plan, or upgrading to a higher priced plan.
If you request a refund and also pursue a dispute resolution process for the same transaction with your payment method provider...we will decline your refund request.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"If you have any requests for cancellations, refunds, or returns, or if you think a correction should be made to any Charge you incurred, please visit the “Help” tab in your Account to initiate such requests within the timeframe specified in the app, or, if no such timeframe is specified, within 30 days after the Charge occurred, subject to applicable law. Otherwise, Uber will have no further responsibility and you waive your right to later dispute the amounts charged.Excerpt from Uber's Terms of Use
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The clause states: “If you have any requests for cancellations, refunds, or returns, or if you think a correction should be made to any Charge you incurred, please visit the “Help” tab in your Account to initiate such requests within the timeframe specified in the app, or, if no such timeframe is specified, …”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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