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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“we will only disclose, redisclose or otherwise disseminate Biometric Data in the following circumstances: As instructed by the Customer as a data controller; As required by applicable State or federal law or municipal ordinance...”
“For authenticating the Avatar submission, Biometric Data is stored and used only until we confirm the results of the samples comparison which usually occurs within few minutes of the submission.”
“After the relevant processing has been completed or where instructed by our Customer, we permanently destroy your Biometric Data, unless otherwise required by law or legal process to retain the data.”
“Generating your own Avatar; Fine-tuning the AI model to enable it to generate new videos with your Avatar based on the Sample performing a user-provided input; Verifying your identity by comparing Biometric Data extracted from the Sample...”
“We and our vendors will store and use the Biometric Data described above only until it is no longer needed for the achievement of the above listed purposes.”
“For the creation of an Avatar, Biometric Data is stored and used as long as the Avatar is available on the Platform or as otherwise instructed by our Customer.”
Synthesia's privacy policy explains how the company handles your personal and biometric information when you create an AI Avatar. It collects a sample of your image, video, or audio, uses it to build your Avatar and verify your identity, and keeps that data only as long as your Avatar exists or the law requires. Synthesia will not sell or share your biometric information commercially, and it requires your consent before collecting or processing any of it.
This privacy policy establishes Synthesia's obligations and limitations regarding the collection, processing, retention, and sharing of personal and biometric data in connection with its Avatar creation platform. Synthesia collects biometric-capable samples (image, video, audio, or combinations) from users as a required step in Avatar creation, and processes Biometric Data strictly for Avatar generation, AI model fine-tuning on that Avatar, and identity verification by sample comparison. Retention of Biometric Data is tied to specific technical events and purposes: authentication data is held only until comparison is confirmed (typically minutes), Avatar-creation data persists only as long as the Avatar remains available on the Platform or as the Customer directs, and permanent destruction is the default outcome upon completion of processing or Customer instruction, subject only to legal retention obligations. Biometric Data disclosure is restricted to Customer instructions or legal requirements, and commercial exploitation of Biometric Data — including by Synthesia's vendors — is categorically prohibited.
As an individual user, your biometric data — the image, video, or audio sample you submit — is used only to create your Avatar, fine-tune the AI model for that Avatar, and verify your identity. Synthesia will not extract or process your Biometric Data at all without your prior consent, so you can refuse consent to prevent any of that collection and processing from occurring. Once your Avatar is deleted from the Platform or the Customer instructs deletion, Synthesia permanently destroys your Biometric Data, unless a legal obligation requires retention. Neither Synthesia nor its vendors may sell, lease, trade, or otherwise profit from your Biometric Data.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
2 important changes detected
13 versions captured · Latest change detected by ConductAtlas: October 2026
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“we will only disclose, redisclose or otherwise disseminate Biometric Data in the following circumstances: As instructed by the Customer as a data controller; As required by applicable State or federal law or municipal ordinance...”
“For authenticating the Avatar submission, Biometric Data is stored and used only until we confirm the results of the samples comparison which usually occurs within few minutes of the submission.”
“After the relevant processing has been completed or where instructed by our Customer, we permanently destroy your Biometric Data, unless otherwise required by law or legal process to retain the data.”
“Generating your own Avatar; Fine-tuning the AI model to enable it to generate new videos with your Avatar based on the Sample performing a user-provided input; Verifying your identity by comparing Biometric Data extracted from the Sample...”
“We and our vendors will store and use the Biometric Data described above only until it is no longer needed for the achievement of the above listed purposes.”
“For the creation of an Avatar, Biometric Data is stored and used as long as the Avatar is available on the Platform or as otherwise instructed by our Customer.”
“Sample will be processed by Synthesia in accordance with Customer's instructions, including any applicable terms in the Agreement, and as required by applicable law.”
“During the process of creating an Avatar you will be asked to provide two different submissions: (i) a sample (either an image, a video, an audio or a combination) which will serve as a basis for the creation of an …”
“We do not sell or rent personal information to any third-party.”
“We will not sell, lease, trade, or otherwise profit from Biometric Data and will not permit its vendor(s) to sell, lease, trade, or otherwise profit from the Biometric Data.”
“To improve our Platform and underlying technologies and for our internal research, we: process the information relating to your use and interaction with the Services, and the performance and quality of the Services resulting from such use”
“You will be asked whether you consent to the use of your Biometric Data as described above. If you do not consent, or if we cannot otherwise complete the validation checks (for example, if you close the browser without completing …”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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Cross-platform context
See how other platforms handle Biometric data disclosed only in limited circumstances and similar clauses.
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