Synthesia · Synthesia Privacy Policy · View original document ↗

Biometric data retained while avatar remains on platform

High severity High confidence Explicitdocumentlanguage Common · 275 of 352 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Synthesia recorded 5 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Synthesia Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause ties the Biometric Data retention period directly to the Avatar's availability, meaning the data persists as long as the Avatar does unless the Customer intervenes.

Consumer impact (what this means for users)

Your Biometric Data will be retained for the entire period your Avatar exists on the Platform, unless the Customer instructs Synthesia to handle it differently.

How other platforms handle this

Salesforce Medium

We may retain your Personal Data for a period of time consistent with the original purpose of collection...or as long as required to fulfill our legal and/or regulatory obligations.

Whatnot Medium

We keep your personal information where we have an ongoing legitimate business need to do so (for example, to provide you with our Services or to comply with applicable legal, tax or accounting requirements).

Walmart Medium

Any biometric data we collect from you will be deleted within 48 hours and will be used for the purpose of enabling you to see yourself wearing virtual eyeglass frames.

See all platforms with this clause type →

Monitoring

Synthesia has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Get Monitor Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
For the creation of an Avatar, Biometric Data is stored and used as long as the Avatar is available on the Platform or as otherwise instructed by our Customer.

— Excerpt from Synthesia's Synthesia Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Synthesia Privacy Policy
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-043992
Document ID
CA-D-00470
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c48a575e2d96eda30f9d795d55b7e461edba6b3a934c98d2b8aa22e3fc6ec27f
Analysis generated
July 9, 2026 08:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Privacy Policy
Record ID: CA-P-043992
Captured: 2026-07-09 08:42:29 UTC
SHA-256: c48a575e2d96eda3…
URL: https://conductatlas.com/platform/synthesia/synthesia-privacy-policy/provision/CA-P-043992/biometric-data-retained-while-avatar-remains-on-platform/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Get Compliance

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Synthesia's Biometric data retained while avatar remains on platform clause do?

The clause ties the Biometric Data retention period directly to the Avatar's availability, meaning the data persists as long as the Avatar does unless the Customer intervenes.

How does this clause affect you?

Your Biometric Data will be retained for the entire period your Avatar exists on the Platform, unless the Customer instructs Synthesia to handle it differently.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.