Synthesia expanded its privacy policy to explicitly disclose that it collects voice and text inputs from demo experiences, and added 'Other information you choose to provide' as a data category used both for service delivery and for improving its platform and AI models. The policy also added 'Roleplay Sessions' to its product feature list. These changes clarify what personal data Synthesia processes when users interact with its demo and roleplay features.
Data controllers using Synthesia: If you use Synthesia's services and collect user data through them, you may need to update your privacy notice to reflect Synthesia's expanded data collection practices.
The updated policy now explicitly states that Synthesia collects voice and text inputs when users interact with demo experiences, and processes 'other information you choose to provide' for both service delivery and internal research to improve the platform and AI models. This clarifies what personal data is collected during demo and roleplay interactions and how it is used. Users can review Synthesia's full privacy policy to understand retention periods and any available controls over this data collection.
→ Review Synthesia's full privacy policy to understand retention periods and any available controls over voice and text data collected from demo experiences.
→ If you use Synthesia's demo or roleplay features, consider whether you are comfortable with voice and text inputs being used for AI model improvement.
Synthesia now explicitly discloses that voice and text inputs provided during demo interactions are collected and used for service delivery and AI model improvement.
Added as a new data category used for both service delivery and internal research to improve the platform and AI models.
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Synthesia expanded its privacy policy to explicitly disclose collection of voice and text inputs from demo experiences and added a new data category ('other information you choose to provide') used for service delivery and AI …
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Synthesia updated its Privacy Policy effective October 1, 2026, with several operational clarifications. The policy now explicitly lists audio and …
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