This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Privacy Policy now explicitly discloses that Synthesia collects voice, video, image, and text inputs when users interact with the company's demo experiences, whereas the prior version only mentioned voice and text inputs. The policy also clarifies that Synthesia acts as a data controller of Other Information used to operate its platform and business. These changes formalize the scope of data collection and Synthesia's processing role, but do not appear to introduce new collection practices—rather, they expand the transparency of existing operations.
View change record →The updated policy now explicitly states that Synthesia collects voice and text inputs when users interact with demo experiences, and processes 'other information you choose to provide' for both service delivery and internal research to improve the platform and AI models. This clarifies what personal data is collected during demo and roleplay interactions and how it is used. Users can review Synthesia's full privacy policy to understand retention periods and any available controls over this data collection.
View change record →How other platforms handle this
Customer shall be fully responsible for all time spent by Baseten (at Baseten's then-current professional services rates) for Baseten's cooperation and assistance provided to Customer under this Section 7...
The use of the Application requires use of a mobile device and wireless mobile data service...you are responsible for obtaining and paying for such additional services and obtaining a suitable device...
If we charge you fees in connection with any such services, the fee will be expressed as a percentage over European Central Bank rates. Your card issuer may charge you a foreign transaction fee.
"Where we are required to provide a copy of your personal data, this will be free of charge; however, any further copies requested may be subject to a reasonable fee based on administration costs.Excerpt from Synthesia's Privacy Policy
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The clause states: “Where we are required to provide a copy of your personal data, this will be free of charge; however, any further copies requested may be subject to a reasonable fee based on administration costs.”
ConductAtlas has identified this type of provision across 220 platforms. See the full comparison.
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