Provision record
Synthesia · Synthesia Privacy Policy · View original document ↗

Customer is controller of Customer Data

High severity Explicit document language Common · 297 of 352 platforms
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6356 other provisions on other platforms.

How other platforms handle this

ClickUp Medium

Please be aware that this Privacy Policy does not govern all the information ClickUp may process. Our commitment to customers and service providers is governed by a separate Data Protection Addendum.

ActiveCampaign Medium

You agree that we may, but have no obligation, to identify you as a customer of ActiveCampaign and that ActiveCampaign may, in its sole discretion, refer to you by name, trade name, trademark, logo and other proprietary marks or words...

Cerebras Medium

This Policy does not apply to Personal Data we process in our role as a data processor or service provider on behalf of our customers and partners.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
In general, the Customer is the controller of Customer Data... In general, Synthesia is the processor of Customer Data and the controller of Other Information.

Excerpt from Synthesia's Privacy Policy

Provision details

Document information
Document
Synthesia Privacy Policy
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-044027
Document ID
CA-D-00470
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c48a575e2d96eda30f9d795d55b7e461edba6b3a934c98d2b8aa22e3fc6ec27f
Analysis generated
July 9, 2026 08:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Privacy Policy
Record ID: CA-P-044027
Captured: 2026-07-09 08:42:29 UTC
SHA-256: c48a575e2d96eda3…
URL: https://conductatlas.com/platform/synthesia/synthesia-privacy-policy/provision/CA-P-044027/customer-is-controller-of-customer-data/
Accessed: July 30, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Synthesia's Customer is controller of Customer Data clause do?

The clause states: “In general, the Customer is the controller of Customer Data... In general, Synthesia is the processor of Customer Data and the controller of Other Information.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.