“To improve our Platform and underlying technologies and for our internal research, we: process the information relating to your use and interaction with the Services, and the performance and quality of the Services resulting from such use”
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes that user interaction and service-performance data are actively processed for Synthesia's own platform improvement and research purposes.
The updated Privacy Policy now explicitly discloses that Synthesia collects voice, video, image, and text inputs when users interact with the company's demo experiences, whereas the prior version only mentioned voice and text inputs. The policy also clarifies that Synthesia acts as a data controller of Other Information used to operate its platform and business. These changes formalize the scope of data collection and Synthesia's processing role, but do not appear to introduce new collection practices—rather, they expand the transparency of existing operations.
View change record →The updated policy now explicitly states that Synthesia collects voice and text inputs when users interact with demo experiences, and processes 'other information you choose to provide' for both service delivery and internal research to improve the platform and AI models. This clarifies what personal data is collected during demo and roleplay interactions and how it is used. Users can review Synthesia's full privacy policy to understand retention periods and any available controls over this data collection.
View change record →Data about your use of and interaction with the Services, and the resulting performance and quality data, will be processed by Synthesia for its own improvement and research purposes.
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"To improve our Platform and underlying technologies and for our internal research, we: process the information relating to your use and interaction with the Services, and the performance and quality of the Services resulting from such useExcerpt from Synthesia's Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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The clause establishes that user interaction and service-performance data are actively processed for Synthesia's own platform improvement and research purposes.
Data about your use of and interaction with the Services, and the resulting performance and quality data, will be processed by Synthesia for its own improvement and research purposes.
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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