This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Privacy Policy now explicitly discloses that Synthesia collects voice, video, image, and text inputs when users interact with the company's demo experiences, whereas the prior version only mentioned voice and text inputs. The policy also clarifies that Synthesia acts as a data controller of Other Information used to operate its platform and business. These changes formalize the scope of data collection and Synthesia's processing role, but do not appear to introduce new collection practices—rather, they expand the transparency of existing operations.
View change record →The updated policy now explicitly states that Synthesia collects voice and text inputs when users interact with demo experiences, and processes 'other information you choose to provide' for both service delivery and internal research to improve the platform and AI models. This clarifies what personal data is collected during demo and roleplay interactions and how it is used. Users can review Synthesia's full privacy policy to understand retention periods and any available controls over this data collection.
View change record →How other platforms handle this
We process your information and, in some cases, apply automated processing and manual (that is, human) review to maintain the security and integrity of our Services.
Mailchimp uses a combination of automated and human detection review processes to ensure that Members are complying with our Standard Terms of Use and this Acceptable Use Policy.
Such tools are used to support, and not replace, human review where required by law.
"We apply automated processing to Technical data so we can scan it and prevent malicious signs such as too many password failures, seeking exploits, and similar, to maintain the integrity of our Platform.Excerpt from Synthesia's Privacy Policy
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The clause states: “We apply automated processing to Technical data so we can scan it and prevent malicious signs such as too many password failures, seeking exploits, and similar, to maintain the integrity of our Platform.”
ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.
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