Provision record
Synthesia · Synthesia Privacy Policy · View original document ↗

Customer Data retained per customer instructions

Medium severity Explicit document language Common · 275 of 352 platforms
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1629 other provisions on other platforms.

How other platforms handle this

Salesforce Medium

We may retain your Personal Data for a period of time consistent with the original purpose of collection...or as long as required to fulfill our legal and/or regulatory obligations.

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

Cloudflare Medium

We store your personal information for a period of time that is consistent with the business purposes set forth in Section 3 of this policy or as long as needed to fulfill and comply with legal obligations.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We will retain Customer Data in accordance with Customer's instructions (including to perform any applicable terms in the Agreement and through Customer's use of Platform functionality) and as required by applicable law.

Excerpt from Synthesia's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Synthesia Privacy Policy
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-044009
Document ID
CA-D-00470
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c48a575e2d96eda30f9d795d55b7e461edba6b3a934c98d2b8aa22e3fc6ec27f
Analysis generated
July 9, 2026 08:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Privacy Policy
Record ID: CA-P-044009
Captured: 2026-07-09 08:42:29 UTC
SHA-256: c48a575e2d96eda3…
URL: https://conductatlas.com/platform/synthesia/synthesia-privacy-policy/provision/CA-P-044009/customer-data-retained-per-customer-instructions/
Accessed: July 30, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Synthesia's Customer Data retained per customer instructions clause do?

The clause states: “We will retain Customer Data in accordance with Customer's instructions (including to perform any applicable terms in the Agreement and through Customer's use of Platform functionality) and as required by applicable law.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.