This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Privacy Policy now explicitly discloses that Synthesia collects voice, video, image, and text inputs when users interact with the company's demo experiences, whereas the prior version only mentioned voice and text inputs. The policy also clarifies that Synthesia acts as a data controller of Other Information used to operate its platform and business. These changes formalize the scope of data collection and Synthesia's processing role, but do not appear to introduce new collection practices—rather, they expand the transparency of existing operations.
View change record →The updated policy now explicitly states that Synthesia collects voice and text inputs when users interact with demo experiences, and processes 'other information you choose to provide' for both service delivery and internal research to improve the platform and AI models. This clarifies what personal data is collected during demo and roleplay interactions and how it is used. Users can review Synthesia's full privacy policy to understand retention periods and any available controls over this data collection.
View change record →How other platforms handle this
As required by applicable law, we collect and process information about individuals in the EEA, Switzerland, and UK only where we have a legal basis for doing so.
Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of San Francisco, California.
The Agreement is governed by the laws of the State of California, excluding conflicts of law provisions.
"we are also requiring an explicit consent both as a derogation for processing of special category of personal data where GDPR applies, and as a legal requirement under certain other biometric laws such as Illinois Biometric Privacy Act...Excerpt from Synthesia's Privacy Policy
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The clause states: “we are also requiring an explicit consent both as a derogation for processing of special category of personal data where GDPR applies, and as a legal requirement under certain other biometric laws such as Illinois Biometric Privacy Act...”
ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.
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