“we will only disclose, redisclose or otherwise disseminate Biometric Data in the following circumstances: As instructed by the Customer as a data controller; As required by applicable State or federal law or municipal ordinance...”
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause restricts Synthesia's ability to disseminate Biometric Data to two named circumstances, limiting broader discretionary sharing.
Interpretive note: The excerpt uses 'following circumstances' with a colon and lists at least two items but may contain further enumerated circumstances not reproduced in the excerpt. The canonical claim covers only the two circumstances explicitly quoted. Other permitted disclosure conditions may exist in the full clause.
The updated Privacy Policy now explicitly discloses that Synthesia collects voice, video, image, and text inputs when users interact with the company's demo experiences, whereas the prior version only mentioned voice and text inputs. The policy also clarifies that Synthesia acts as a data controller of Other Information used to operate its platform and business. These changes formalize the scope of data collection and Synthesia's processing role, but do not appear to introduce new collection practices—rather, they expand the transparency of existing operations.
View change record →The updated policy now explicitly states that Synthesia collects voice and text inputs when users interact with demo experiences, and processes 'other information you choose to provide' for both service delivery and internal research to improve the platform and AI models. This clarifies what personal data is collected during demo and roleplay interactions and how it is used. Users can review Synthesia's full privacy policy to understand retention periods and any available controls over this data collection.
View change record →Synthesia cannot share your Biometric Data except when your Customer directs it or applicable law compels it.
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"we will only disclose, redisclose or otherwise disseminate Biometric Data in the following circumstances: As instructed by the Customer as a data controller; As required by applicable State or federal law or municipal ordinance...Excerpt from Synthesia's Privacy Policy
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This clause restricts Synthesia's ability to disseminate Biometric Data to two named circumstances, limiting broader discretionary sharing.
Synthesia cannot share your Biometric Data except when your Customer directs it or applicable law compels it.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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