4 Documents
98 All provisions 35 High severity 55 Medium severity 8 Low severity
29 Changes · 12 mo
Jul 14, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Contract Terms
64 provisions · 21 high · 37 med
Acceptable Use
50 provisions · 26 high · 22 med
Restricted Content
42 provisions · 22 high · 20 med
Privacy Rights
41 provisions · 6 high · 26 med
Data Sharing
38 provisions · 14 high · 22 med
Data Collection
24 provisions · 5 high · 16 med
Payment Fees
22 provisions · 7 high · 12 med
Platform Discretion
21 provisions · 9 high · 12 med
Enforcement Actions
19 provisions · 15 high · 4 med
Data Usage
16 provisions · 3 high · 10 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Key Governance Provisions
High General Retention Period of 10 Years Post-Relationship

Personal Information is retained for a substantial fixed period after the relationship ends, meaning data is not deleted promptly upon account closure or termination.

High Unauthorized Transaction 60-Day Reporting Deadline

Failure to report within the 60-day window can permanently extinguish the user's right to recover funds lost to unauthorized transactions, conditional on PayPal proving it could have intervened.

High PayPal May Hold Funds Up to 180 Days for Restricted Activity

Users may be unable to access their funds for up to 180 days under the stated conditions, representing a significant restriction on access to money held in the account.

High Policy Changes Notice Personal Accounts 21 Days

This notice requirement gives existing users a defined minimum window to review and respond to policy changes before they become binding.

High Pre-Approval Required for Medical Devices and Services

The category is defined by how the seller holds itself out, not solely by licensure, meaning any party presenting itself as a health-care provider—including medical tourism facilitators—falls within …

Document Coverage
Acceptableusepolicy Platformpolicy Privacypolicy Termsofservice
Last change detected: Jul 14, 2026 Changes (12 months): 29 Documents monitored: 4 Provisions tracked: 98

Documents

PayPal Acceptable Use Policy

Medium

PayPal's Acceptable Use Policy sets out what you can and cannot do with its payment services. A wide range of activities—including selling digital assets, health-care services, adult content, and gambling—are …

Last updated May 20, 2026 · Acceptable use policy
8 provisions 5 versions captured Version history →

PayPal User Agreement

High

This agreement sets the rules for using PayPal, including how disputes are handled, what fees apply, and what PayPal can and cannot do with your account. Most disputes must go …

Last updated May 5, 2026 · Terms of service
10 provisions 18 versions captured Version history →

PayPal Privacy Statement

High

PayPal's Privacy Statement explains what data PayPal collects about you—even if you don't have an account—how long it keeps that data (at least ten years after your relationship ends), and …

Last updated May 5, 2026 · Privacy policy
10 provisions 17 versions captured Version history →

PayPal Buyer and Seller Protection

Medium

This document establishes PayPal's Buyer Protection program, which authorizes refunds of the full purchase price plus original shipping for claims of Item Not Received or Significantly Not as Described on …

Last updated May 5, 2026 · Platform policy
7 provisions 5 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Low Severity Provisions (7)

View all high severity provisions → Compare PayPal with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
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CAN-SPAM
United States Federal
View official text ↗
EFTA / Reg E
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FCRA
United States Federal
View official text ↗
FAA
United States Federal
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FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

Frequently Asked Questions

What PayPal documents does ConductAtlas track?

ConductAtlas tracks 4 PayPal documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has PayPal made in the past year?

PayPal has made 29 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for PayPal?

ConductAtlas has classified 98 provisions across PayPal's tracked documents. 35 are rated high severity, 55 medium, and 8 low.

Can I get alerts when PayPal changes their policies?

Yes. Monitor subscribers ($4.99/month) can add PayPal to their watchlist and receive same-day email alerts whenever any tracked document changes.