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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document explains what personal information PayPal collects, how long it keeps it, and who it shares it with. PayPal shares your information for personalized shopping by default after November 27, 2024 unless you actively opt out through your account's Data and Privacy settings, and it may also use your information to train its AI systems. Even if you close your account or ask for your data to be deleted, PayPal may keep some of your information for up to ten years or longer.
PayPal's Privacy Statement establishes the terms under which PayPal collects, retains, shares, and processes Personal Information for both account holders and non-account holders who use its Services. It sets out a fixed retention period of the relationship duration plus ten years, subject to applicable local law, and preserves PayPal's right to retain some Personal Information even after account closure or a deletion request. The document authorizes PayPal to use Personal Information to train its AI models, to operate Automated Decision Making for risk analysis and fraud prevention with consequential effects on service access, and to share Personal Information collected after November 27, 2024 for personalized shopping in the United States by default unless law requires consent. Users are granted a non-discrimination guarantee for exercising privacy rights, and an in-account opt-out mechanism in Data and Privacy settings governs disclosure to Partners and Merchants for personalized shopping.
PayPal collects Personal Information from you even if you do not have a PayPal account, and retains it for the duration of the relationship plus ten years. Your Personal Information is shared with Partners and Merchants for personalized shopping experiences by default starting November 27, 2024, and PayPal may also use it to train its AI models. Automated systems make risk, fraud, and money-laundering determinations that can result in denial or restriction of your services. PayPal will not penalize you for exercising your privacy rights. To stop the sharing of your Personal Information with Partners and Merchants for personalized shopping, log into your PayPal account and update your preferences in the Data and Privacy setting.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
12 important changes detected
20 versions captured · Last updated: August 2026
PayPal updated three contact email addresses in its Privacy Statement, detected on August 5, 2026. The changes replaced generic or regional email addresses with standardized PayPal privacy contact addresses in …
View change record →PayPal restructured the presentation of its privacy statement by adding a detailed table of contents on July 14, 2026. The document was previously introduced with a brief overview paragraph; the …
View change record →PayPal updated its Privacy Statement on July 7, 2026, adding contact information for its Israel-based subsidiary PayPal Israel Payment Services LTD and making minor revisions to the document structure and …
View change record →PayPal's Privacy Statement was updated on June 15, 2026 to add a detailed table of contents and reorganize its structure. The prior version opened directly with an overview statement about …
View change record →PayPal updated its Privacy Statement on June 9, 2026, with 30 sentences modified throughout the document. The change detection indicates structural and content updates to the privacy policy, though the …
View change record →PayPal's privacy policy was reorganized on May 28, 2026, with the table of contents restructured and footer navigation added. The substantive privacy disclosures remain unchanged from the prior version. This …
View change record →PayPal updated its Privacy Statement on May 23, 2026 to reflect changes in its corporate structure. The previous version listed PayPal (Europe) S.a.r.l. et Cie, S.C.A. as the responsible entity …
View change record →PayPal removed the table of contents from the top of its Privacy Statement and restructured the document layout on May 5, 2026. The navigation menu that previously listed all sections …
View change record →PayPal's Privacy Statement document structure was reorganized on April 21, 2026. The prior version presented a brief introductory overview; the updated version now leads with a detailed table of contents …
View change record →PayPal updated contact information for privacy inquiries in South Korea and Nevada in its Privacy Statement on March 6, 2026. The South Korea domestic agent changed from PayPal Korea Services …
View change record →Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
PayPal has updated this document before. Monitor includes same-day alerts, structured change summaries, and monitoring for up to 20 platforms.
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