PayPal · PayPal User Agreement · View original document ↗

PayPal Liability Limitation No Consequential Damages

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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Recent governance activity PayPal recorded 4 documented changes in the last 30 days.
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This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This exclusion significantly limits the types of damages a user can recover from PayPal, removing the most financially significant categories of harm.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4406 other provisions on other platforms.

Consumer impact (what this means for users)

If you suffer lost profits or special, incidental, or consequential damages connected to PayPal's websites, software, systems, or the user agreement, you cannot recover those damages from PayPal.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
In no event shall PayPal be liable for lost profits or any special, incidental or consequential damages...arising out of or in connection with our websites, software, systems...or this user agreement.

— Excerpt from PayPal's PayPal User Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
PayPal User Agreement
Entity
PayPal
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-019917
Document ID
CA-D-00044
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
0ee300fe5282bb290fe72106d9e6b33284460c5ff7cf8e4f78ab7455a90f70cf
Analysis generated
July 9, 2026 04:10 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PayPal
Document: PayPal User Agreement
Record ID: CA-P-019917
Captured: 2026-07-09 04:10:50 UTC
SHA-256: 0ee300fe5282bb29…
URL: https://conductatlas.com/platform/paypal/paypal-user-agreement/provision/CA-P-019917/paypal-liability-limitation-no-consequential-damages/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does PayPal's PayPal Liability Limitation No Consequential Damages clause do?

This exclusion significantly limits the types of damages a user can recover from PayPal, removing the most financially significant categories of harm.

How does this clause affect you?

If you suffer lost profits or special, incidental, or consequential damages connected to PayPal's websites, software, systems, or the user agreement, you cannot recover those damages from PayPal.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.