Version History

• May 25, 2026 v1 low
  PayPal updated its Purchase Protection Program policy on May 25, 2026 by adding a detailed table of contents to the document. The updated version now includes an organized menu with sections covering QR Code and In-Person Transactions, Item Not Received Claims, Significantly Not as Described Claims, Ineligible Items and Transactions, Transaction Eligibility, Dispute Eligibility Timeframes, Dispute Resolution Processes, and the option to Download Printable PDF. The core protection terms and eligibility language remain substantively unchanged from the prior version.
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• May 6, 2026 v1 low
  PayPal's PayPal Buyer and Seller Protection policy was updated on May 6, 2026. The change involved removing a navigation menu section and table of contents from the document structure, while preserving the core substantive language about purchase protection eligibility and dispute resolution procedures. The operational content describing buyer protections, refund eligibility, and claims processes remains unchanged.
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• April 21, 2026 v1 low
  PayPal restructured the navigation and organization of its Purchase Protection Program policy on April 21, 2026. The update added a table of contents with section headings including QR Code and In-Person Transactions, Item Not Received Claims, Significantly Not as Described Claims, and other dispute categories. The substantive eligibility language for the program itself remained unchanged; the modification was primarily organizational and presentational.
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• April 18, 2026 v1 low
  PayPal added 'United States' as a navigational link in the footer of their Buyer and Seller Protection policy on April 18, 2026. The footer previously listed Help, Contact, Fees, Security Center, Privacy Center, Shop, Apps, Enterprise, Partners, About, Newsroom, Jobs, Investor Relations, and Government Relations. The updated footer now includes 'United States' as an additional navigational element between 'Partners' and 'About'. This is a minor formatting and navigation change with no material impact on policy terms or consumer protections.
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• March 6, 2026 v1 low
  Initial snapshot — monitoring begins
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