An on-demand grocery delivery platform that connects customers with personal shoppers who select and deliver groceries from local retailers. The company processes sensitive personal and financial data including location information, payment details, and shopping preferences while facilitating transactions between multiple parties. Their policies govern data handling practices, liability allocation between customers and shoppers, and the terms under which users can access the marketplace platform.
High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Instacart’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
The cap means that regardless of the magnitude of harm, Instacart's financial exposure is limited to a fixed floor of $100 or recent payments, which may be far less than actual damages.
Treating personal information as a transferable asset in insolvency means users' data could pass to unknown third parties beyond the scope of the original privacy relationship with Instacart.
Prescription-related data—including birth date, prescription numbers, and refill counts—is sensitive health-adjacent information flowing from the pharmacy to Instacart without requiring a separate us…
This prohibition expressly extends beyond the Services themselves to any data, content, or output derived from them, broadly restricting AI-related uses of anything obtained through the platform.
The waiver and release covers all claims—not just negligence—arising from Unattended Delivery, subject only to the limit of what applicable law permits.
Instacart collects a broad range of information about you—including your government ID, precise location, prescription details, and a recording of your clicks and keystrokes—and uses it partly to send you …
These are the rules for using Instacart's platform. Most importantly, U.S. users must resolve disputes through binding individual arbitration rather than in court, though you have 30 days from first …
This document sets the rules for using Instacart, including how disputes are handled and what Instacart owes you if something goes wrong. Most importantly, U.S. users are required to resolve …
Instacart restructured its Terms of Service on May 9, 2026, reorganizing the document with a new table of contents and section headers (Introduction and Key Points, About Instacart & How …
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ConductAtlas tracks 3 Instacart documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Instacart has made 2 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 45 provisions across Instacart's tracked documents. 16 are rated high severity, 25 medium, and 4 low.
Yes. Monitor subscribers ($4.99/month) can add Instacart to their watchlist and receive same-day email alerts whenever any tracked document changes.