An on-demand grocery delivery platform that connects customers with personal shoppers who select and deliver groceries from local retailers. The company processes sensitive personal and financial data including location information, payment details, and shopping preferences while facilitating transactions between multiple parties. Their policies govern data handling practices, liability allocation between customers and shoppers, and the terms under which users can access the marketplace platform.

3 Documents
35 All provisions 12 High severity 19 Medium severity 4 Low severity
2 Changes · 12 mo
May 9, 2026 Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
11 provisions · 5 high · 4 med
Liability Limitation
7 provisions · 1 high · 5 med
Payment Fees
6 provisions · 5 med
Arbitration
5 provisions · 2 high · 3 med
Data Collection
3 provisions · 2 high · 1 med
Acceptable Use
3 provisions · 2 med
Data Usage
3 provisions · 1 high · 2 med
Ai Automated
3 provisions · 3 high
Age Restriction
2 provisions · 2 med
Data Sharing
2 provisions · 2 high
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High California Supplemental Disclosures and CPRA Rights

The California supplemental disclosures section provides the most detailed account of what data Instacart collects and shares with third parties, and it is the section most relevant to consumers who …

High Prescription Delivery Data Handling

Prescription data is among the most sensitive categories of personal information; the policy's separate treatment of this data category signals distinct handling obligations, but the applicable prote…

High Retail Data Program

The Retail Data program means that your grocery purchase patterns and related behavioral data may be licensed to the brands whose products you buy, enabling those brands to target you with advertisin…

High Sale and Sharing of Personal Information

The policy explicitly acknowledges that personal information is sold and shared within the meaning of CCPA, which means your purchase history, device identifiers, and browsing behavior may be transfe…

High Limitation of Liability Cap

This cap limits the amount users can recover from Instacart for damages arising from use of the services, regardless of the actual harm suffered, subject to applicable law.

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 9, 2026 Changes (12 months): 2 Documents monitored: 3 Provisions tracked: 35
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Documents

Instacart Privacy Policy

High

This is Instacart's privacy policy that establishes the types of personal information collected from users, including name, address, phone number, purchase history, precise location, device identifiers, browsing behavior, and communications. …

Last updated May 5, 2026 · Privacy policy
8 provisions 2 versions captured Version history →

Instacart Terms of Service

Last updated May 5, 2026 · Terms of service
0 provisions 0 versions captured Version history →

Instacart Terms of Service

High

This document establishes the Terms of Service governing customer use of Instacart's grocery delivery and pickup platform across the U.S. and Canada, including the website, mobile app, and AI-powered features. …

Last updated May 5, 2026 · Terms of service
10 provisions 2 versions captured 1 significant change Version history →

Recent Changes

May 9, 2026 · Instacart Terms of Service Medium

Instacart restructured its Terms of Service on May 9, 2026, reorganizing the document with a new table of contents and section headers (Introduction and Key Points, About Instacart & How …

View change record →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (6)

View all high severity provisions → Compare Instacart with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Instacart documents does ConductAtlas track?

ConductAtlas tracks 3 Instacart documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Instacart made in the past year?

Instacart has made 2 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Instacart?

ConductAtlas has classified 35 provisions across Instacart's tracked documents. 12 are rated high severity, 19 medium, and 4 low.

Can I get alerts when Instacart changes their policies?

Yes. Monitor subscribers ($19/month) can add Instacart to their watchlist and receive same-day email alerts whenever any tracked document changes.