Provision record
Instacart · Instacart Terms of Service (Superseded Capture) · View original document ↗

Exclusion of Indirect and Consequential Damages

High severity High confidence Explicit document language Common · 287 of 352 platforms

Key Facts · in the document’s own words

Do Instacart and its retail partners, licensors, and suppliers exclude liability for damages relating to physical injuries?
“Instacart and its retail partners, licensors, and suppliers are not liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, or for any damages relating to physical injuries...”
Version CA-V-006654, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Instacart and its retail partners, licensors, and suppliers exclude liability for indirect, incidental, special, punitive, exemplary, or consequential damages, and for damages relating to physical injuries.
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This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This exclusion eliminates the categories of damages that often represent the largest component of harm, leaving users able to seek only direct damages if any remain available.

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Interpretive note: The excerpt is truncated; the full clause may contain additional conditions, exceptions, or carve-outs not present in the excerpt.

Consumer impact (what this means for users)

A reader cannot recover indirect, incidental, special, punitive, exemplary, or consequential damages, or damages arising from physical injuries, from Instacart or its retail partners, licensors, or suppliers.

How other platforms handle this

DoorDash Medium

THE FOREGOING DISCLAIMER OF PUNITIVE AND EXEMPLARY DAMAGES...SHALL NOT APPLY TO USERS WHO RESIDE IN THE STATE OF NEW JERSEY IN THE UNITED STATES OR THE PROVINCE OF QUÉBEC IN CANADA.

Grubhub Medium

Except where we post, link to, or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services...

Lyft Medium

We are not responsible for those third parties and their websites, products or services, and we recommend that you review their policies.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Instacart and its retail partners, licensors, and suppliers are not liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, or for any damages relating to physical injuries...

Excerpt from Instacart's Terms of Service (Superseded Capture)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Instacart Terms of Service (Superseded Capture)
Entity
Instacart
Date stated by the document
May 7, 2026
As printed in Instacart’s text (version CA-V-006654), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006654, captured Sept. 11, 2026
Record ID
CA-P-071690
Document ID
CA-D-000559
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006654)
75dcbdc8acf3b16432c8f27daaa256eed974693ca2f93c204ffabafcd7ddc4cf
Analysis generated
July 12, 2026 15:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006654 (checked Oct. 5, 2026)
Citation Record
Entity: Instacart
Document: Instacart Terms of Service (Superseded Capture)
Record ID: CA-P-071690
Version: CA-V-006654
Captured: 2026-09-11 00:24:48 UTC
SHA-256: 75dcbdc8acf3b164…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service-superseded-capture/provision/CA-P-071690/exclusion-of-indirect-and-consequential-damages/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Instacart's Exclusion of Indirect and Consequential Damages clause do?

This exclusion eliminates the categories of damages that often represent the largest component of harm, leaving users able to seek only direct damages if any remain available.

How does this clause affect you?

A reader cannot recover indirect, incidental, special, punitive, exemplary, or consequential damages, or damages arising from physical injuries, from Instacart or its retail partners, licensors, or suppliers.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.