Provision record
Instacart · Instacart Terms of Service (Superseded Capture) · View original document ↗

No Guarantee of Service Reliability or Availability

Medium severity Explicit document language Common · 287 of 352 platforms
Stay ahead of the changes
Track Instacart and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Microsoft Copilot Medium

WE DO NOT GUARANTEE THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OR THAT CONTENT LOSS WON'T OCCUR, NOR DO WE GUARANTEE ANY CONNECTION TO OR TRANSMISSION FROM THE COMPUTER NETWORKS.

Netflix Medium

we do not guarantee that particular content will be available on the Netflix service at any given time.

Revolut Medium

we can't promise that this will always be the case or that the services will be without faults. We also rely on some third parties to provide services to you, which can sometimes disrupt our services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We do not guarantee that the Services, website, or software will be reliable, timely, suitable, available, uninterrupted, error-free, or free of viruses or other harmful components.

Excerpt from Instacart's Terms of Service (Superseded Capture)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Instacart Terms of Service (Superseded Capture)
Entity
Instacart
Date stated by the document
May 7, 2026
As printed in Instacart’s text (version CA-V-006654), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006654, captured Sept. 11, 2026
Record ID
CA-P-071801
Document ID
CA-D-000559
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006654)
75dcbdc8acf3b16432c8f27daaa256eed974693ca2f93c204ffabafcd7ddc4cf
Analysis generated
July 12, 2026 15:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006654 (checked Oct. 5, 2026)
Citation Record
Entity: Instacart
Document: Instacart Terms of Service (Superseded Capture)
Record ID: CA-P-071801
Version: CA-V-006654
Captured: 2026-09-11 00:24:48 UTC
SHA-256: 75dcbdc8acf3b164…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service-superseded-capture/provision/CA-P-071801/no-guarantee-of-service-reliability-or-availability/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Instacart's No Guarantee of Service Reliability or Availability clause do?

The clause states: “We do not guarantee that the Services, website, or software will be reliable, timely, suitable, available, uninterrupted, error-free, or free of viruses or other harmful components.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.