Glassdoor Terms of Use

This document governs user access to and use of Glassdoor LLC's services, including Glassdoor.com and Fishbowlapp.com, on the legal basis of a binding contract formed upon account creation or continued use, with the incorporated Privacy Policy forming part of the agreement. The terms assert that users grant Glassdoor a broad, royalty-free, sublicensable, transferable, worldwide license to use, reproduce, modify, distribute, and display any content they submit, and that Glassdoor may remove content, suspend, or terminate accounts at its discretion without prior notice. The arbitration clause requires individual binding arbitration for most disputes, waives class action rights, and applies a 30-day opt-out window from the date of first acceptance, which represents a significant limitation on users' access to courts; the terms also include a mutual limitation of liability capped at amounts paid to Glassdoor or USD 100, whichever is greater. The document engages GDPR for EU/EEA users and CCPA for California residents through its incorporated Privacy Policy, and the arbitration and class action waiver provisions interact with consumer protection frameworks enforced by the FTC and relevant State Attorneys General, with enforceability of certain provisions potentially varying by jurisdiction. Material compliance considerations include the breadth of the content license, the scope of Glassdoor's discretionary account termination authority, and the adequacy of consent mechanisms for arbitration opt-out across different user geographies.