Key Facts
What is Glassdoor's total liability to any user for damages arising from or related to use of the services?
Glassdoor limits its total liability to any user for damages arising from or related to use of the services to one hundred U.S. dollars ($100) at all times.
Can Glassdoor guarantee user anonymity?
Glassdoor acknowledges that it cannot guarantee user anonymity because semi-anonymous identifiers such as company or job title, especially when paired with other information such as location, may allow someone to identify the user.
May semi-anonymous identifiers allow someone to identify the user?
Glassdoor acknowledges that it cannot guarantee user anonymity because semi-anonymous identifiers such as company or job title, especially when paired with other information such as location, may allow someone to identify the user.
What license does Glassdoor require users to grant it?
Glassdoor requires users to grant it a worldwide, unrestricted, irrevocable, perpetual, non-exclusive, fully-paid, and royalty-free license, with the right to sublicense through unlimited levels of sublicenses, to use, reproduce, and copy user content.
Is the license worldwide, unrestricted, irrevocable, and perpetual?
Glassdoor requires users to grant it a worldwide, unrestricted, irrevocable, perpetual, non-exclusive, fully-paid, and royalty-free license, with the right to sublicense through unlimited levels of sublicenses, to use, reproduce, and copy user content.
Does Glassdoor require users to grant it a license to use, reproduce, and copy user content?
Glassdoor requires users to grant it a worldwide, unrestricted, irrevocable, perpetual, non-exclusive, fully-paid, and royalty-free license, with the right to sublicense through unlimited levels of sublicenses, to use, reproduce, and copy user content.
What is the only means of opting out of personalization features?
Glassdoor requires users to delete their account or profile information as the only means of opting out of or adjusting personalization features.
In what capacity may each party bring claims against the other?
Glassdoor requires that each party may only bring claims against the other in an individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.
What does Glassdoor require users who connect their accounts to accept?
Glassdoor requires users who connect their accounts to accept that those accounts may not be disconnected once connected.
May accounts be disconnected once connected?
Glassdoor requires users who connect their accounts to accept that those accounts may not be disconnected once connected.
Summary
Glassdoor's Terms of Use govern how you can use the platform and what rights you give up by doing so. Any content you submit grants Glassdoor a permanent, irrevocable license to use and share it, you cannot opt out of personalization features without deleting your account or profile, and any legal dispute must be resolved through individual arbitration rather than a lawsuit or class action. If you access Glassdoor through an Indeed account, you are also bound by Indeed's separate Terms and policies.
Analysis
Glassdoor's Terms of Use establish the contractual conditions governing user access to and use of its services, including the intellectual property rights users grant to Glassdoor, dispute resolution requirements, account control limitations, and data sharing obligations. Users grant Glassdoor a worldwide, irrevocable, perpetual, royalty-free license to use and reproduce submitted content with unlimited sublicensing rights. Glassdoor caps its total liability to any user at $100 for all claims arising from use of the services. Dispute resolution is limited to individual arbitration, with jury trial rights and class or representative proceedings expressly waived. Users accessing Glassdoor through Indeed accounts are additionally bound by Indeed's Terms and policies, and profile information is automatically synchronized between Glassdoor and Indeed's services.
What this means for you
Using Glassdoor means you permanently license any content you submit to Glassdoor on a worldwide, royalty-free, irrevocable basis, and you cannot reclaim those rights. Glassdoor acknowledges it cannot guarantee your anonymity, as partial identifiers like your job title or location may allow others to identify you. Once you connect accounts, that connection cannot be severed, and your profile information is automatically shared and synchronized with Indeed's services. If you want to opt out of personalization features, the only available action is to delete your account or profile information. Glassdoor's total financial liability to you for any harm is capped at $100, and you must resolve any dispute through individual arbitration rather than a class action or jury trial.
2 important changes detected
3 versions captured · Last updated: July 2026
What changed
Glassdoor's terms were updated in an in an update detected on July 20, 2026 to reflect corporate restructuring and expanded copyright policy guidance. The entity identified as responsible for the service changed from Glassdoor LLC to Indeed, Inc. The legacy login authentication system deadline language was removed, meaning the requirement to transition to Indeed account login no longer carries a specific enforcement date. The terms now include detailed DMCA copyright infringement procedures, counter-notice requirements, and contact information for copyright claims, along with expanded arbitration exceptions and opt-out mechanisms.
Why this matters
The updated terms identify Indeed, Inc. as the legal entity responsible for Glassdoor services, which affects where legal claims or notices must be directed. The terms now provide detailed procedures for copyright infringement claims under the DMCA, requiring claimants to submit specific information and contact an Indeed copyright department address. Users can opt out of the mandatory arbitration agreement by submitting a signed notice to the registered agent at the specified California address, though opting out does not affect other terms or previous arbitration agreements. The removal of the April 20, 2026 deadline for legacy login transition means that date-specific enforcement pressure has been eliminated, though the terms continue to authorize Indeed account login requirements.
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What changed
Glassdoor updated its Terms of Use on July 13, 2026, changing the corporate entity described as providing Glassdoor.com and Fishbowlapp.com from 'Glassdoor LLC' to 'Indeed, Inc'. The revised terms date the update as July 1st, 2026. This change reflects a corporate ownership or legal entity restructuring but does not alter the services offered or the substantive rights and obligations in the terms.
Why this matters
The updated terms identify Indeed, Inc as the legal entity providing Glassdoor.com and Fishbowlapp.com, replacing the previous identification of Glassdoor LLC. This is a corporate entity change and does not alter the substantive rights, obligations, or service features described in the terms. Users continue to operate under the same terms of use.
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Archival ProvenanceSource & Archival Record
Last Captured
July 20, 2026 00:28 UTC
Capture Method
Automated scheduled archival capture
Document ID
CA-D-000155
Version ID
CA-V-005098
SHA-256
787369647901f2222c3a723b4845c5c23826a431856adceeee058a7a3e13d210
✓ Snapshot stored
✓ Text extracted
✓ Change verified
✓ Hash verified