Provision record
Glassdoor · Glassdoor Terms of Use · View original document ↗

Mandatory Individual Arbitration Waiving Jury Trial

High confidence Common · 197 of 343 platforms

Key Facts · in the document’s own words

What right does Glassdoor require users to waive?
“UNLESS YOU OPT OUT OF ARBITRATION PURSUANT TO SECTION 12.2.3 BELOW, YOU AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND GLASSDOOR ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION...ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS ARE NOT PERMITTED.”
Version CA-V-006472, captured Sept. 7, 2026 · live source ↗
Our reading, not the document’s words
Glassdoor requires users to waive the right to trial by jury and prohibits class arbitrations, requiring that any arbitration take place on an individual basis.
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This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users give up both the right to a jury trial and the ability to arbitrate collectively, limiting dispute resolution to individual arbitration proceedings.

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Interpretive note: The excerpt contains two related but independent propositions—jury trial waiver and individual arbitration requirement—both stated in the canonical claim as the clause's primary combined effect. The class action waiver overlap with id 27628 is noted.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Users cannot bring disputes before a jury or participate in class arbitration; any arbitration must be conducted on an individual basis.

How other platforms handle this

OpenAI

If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
UNLESS YOU OPT OUT OF ARBITRATION PURSUANT TO SECTION 12.2.3 BELOW, YOU AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND GLASSDOOR ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION...ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS ARE NOT PERMITTED.

Excerpt from Glassdoor's Terms of Use

Provision details

Document information
Document
Glassdoor Terms of Use
Entity
Glassdoor
Tracking information
First captured by ConductAtlas
April 20, 2026
Text quoted from version
CA-V-006472, captured Sept. 7, 2026
Record ID
CA-P-027627
Document ID
CA-D-000155
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-006472)
c87fb3d88444afa1f1d1de7afa86a55ba5ea8a82c592a9fe55d13aace2e01055
Analysis generated
May 7, 2026 06:54 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006472, captured Sept. 7, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Glassdoor
Document: Glassdoor Terms of Use
Record ID: CA-P-027627
Version: CA-V-006472
Captured: 2026-09-07 00:30:01 UTC
SHA-256: c87fb3d88444afa1…
URL: https://conductatlas.com/platform/glassdoor/glassdoor-terms-of-use/provision/CA-P-027627/mandatory-individual-arbitration-waiving-jury-trial/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Glassdoor's Mandatory Individual Arbitration Waiving Jury Trial clause do?

Users give up both the right to a jury trial and the ability to arbitrate collectively, limiting dispute resolution to individual arbitration proceedings.

How does this clause affect you?

Users cannot bring disputes before a jury or participate in class arbitration; any arbitration must be conducted on an individual basis.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 197 platforms. See the full comparison.

Is ConductAtlas affiliated with Glassdoor?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glassdoor.