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An online learning platform that offers courses, certificates, and degree programs from universities and companies worldwide. The platform hosts educational content for millions of learners and handles sensitive personal data including academic records, payment information, and learning analytics. Policy changes affect how user data is collected, shared with educational partners, and used for course recommendations and certification processes.
High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.
The prohibition expressly covers generative AI development and training, preventing users from leveraging Coursera's content to build or improve AI systems.
The class action waiver prevents users from joining together to bring collective claims against Coursera, which can significantly reduce the practical ability to pursue low-value individual grievance…
Users give up constitutionally and statutorily protected rights to judicial proceedings, including the right to a jury trial, as a condition of using Coursera's services.
Binding arbitration removes the user's ability to litigate disputes in court and applies to the broadest possible scope of claims, including those outside the direct use of the services.
The cap means that no matter how serious the harm or how many claims arise, Coursera's total financial exposure to a user is severely limited, potentially to just $20.
This document explains what personal information Coursera collects about you—including biometric data during identity verification, audio from voice features, and session-replay recordings of how you use the site—how it uses …
These terms govern how you can use Coursera's platform: you get a personal, non-commercial license that Coursera can revoke at any time for any reason. Any content you post gives …
Coursera updated its refund denial policy on July 3, 2026 to include a new ground for refusal: when a significant portion of course content has been accessed before the refund …
View change record →Coursera updated its refund policy for Specializations and subscriptions on June 30, 2026. The revised terms clarify that refunds for subscription renewals are not provided, that canceling a subscription stops …
View change record →Coursera removed refund eligibility language that previously applied to prepaid specializations and Coursera Plus plans purchased in India. Prior terms stated customers could receive a full refund if they cancelled …
View change record →Coursera modified language describing free trial availability and duration across its subscription offerings. Previously, the terms stated that 'for all other subscriptions, Coursera provides a 7-day free trial' and referenced …
View change record →Coursera updated its Privacy Notice on May 11, 2026 to clarify data collection and processing practices. The updated language expands descriptions of third-party data sources (now explicitly naming affiliates and …
View change record →ConductAtlas tracks 2 Coursera documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Coursera has made 13 policy changes in the past 12 months across the documents ConductAtlas tracks, including 1 classified as high severity.
ConductAtlas has classified 61 provisions across Coursera's tracked documents. 14 are rated high severity, 41 medium, and 6 low.
Yes. Monitor subscribers ($4.99/month) can add Coursera to their watchlist and receive same-day email alerts whenever any tracked document changes.