Coursera Privacy Notice

This document explains what personal information Coursera collects about you—including biometric data during identity verification, audio from voice features, and session-replay recordings of how you use the site—how it uses that data, and what rights you have over it. If you want Coursera to delete your data or send you a copy, you can do that through Settings on the site, but be aware that deletion includes your certificates and course history. If you are enrolled in a degree or for-credit program, your ability to delete your account may be turned off, and if you are in an Enterprise program, your learning activity may be shared with your employer or sponsoring organization.

Coursera's Privacy Notice establishes the terms under which Coursera, Inc. collects, uses, retains, and shares users' Personal Data, including particularly sensitive categories such as biometric facial data and voice and audio inputs. Coursera acts as data controller for most users but shifts to a data processor role when a user participates in a degree program, altering the allocation of primary responsibility for processing decisions. The notice sets a hard two-year maximum retention period for biometric facial data, provides users with in-platform mechanisms to request deletion or a copy of their Personal Data, and recognizes users' right not to be subject to solely automated consequential decisions—operationalized through an opt-out to human grading. Certain account-deletion rights may be disabled for users enrolled in for-credit programs, and Enterprise learners' course progress and usage analytics may be shared with their sponsoring organization.

Individual users are subject to collection of sensitive data including biometric facial data generated by a third-party vendor, audio inputs transcribed into text, and session-replay recordings of their on-site behavior. Coursera will permanently delete a user's Personal Data—including their learner profile, course history, and certificates—upon request, and users can make that request by going to Settings in the top-right dropdown on the site. Users enrolled in for-credit degree or certificate programs may find their account-deletion right disabled while enrolled. Enterprise learners should be aware that their course progress, completion status, and usage analytics may be shared with their sponsoring organization. Users whose grades involve AI-enabled peer review may elect a human grader instead and may request human review of their grade.