Provision record
Coursera · Coursera Privacy Notice · View original document ↗

DPF binding arbitration process available

Medium severity Explicitdocumentlanguage Common · 211 of 352 platforms
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Recent governance activity Coursera recorded 2 documented changes in the last 30 days.
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This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium May 11, 2026

The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.

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Medium Apr 18, 2026

The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.

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Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2638 other provisions on other platforms.

How other platforms handle this

Chegg Medium

in the event that there are 100 or more individual Requests of a similar nature filed against Chegg by or with the assistance of the same law firm...within a 30 day period...the AAA (1) will administer the arbitration demands in batches of 100 Requests per batch...

Lyft Medium

This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

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▸ View Original Clause Language DOCUMENT RECORD
"
There may also be circumstances when disputes can be resolved through the DPF binding arbitration process. Please see the DPF website for further information.

Excerpt from Coursera's Privacy Notice

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Coursera Privacy Notice
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-029074
Document ID
CA-D-00158
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3c5d29b9e68e11ce59e899d357a4125c9cdd43a884fc699ab73522c51379edab
Analysis generated
May 21, 2026 05:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Privacy Notice
Record ID: CA-P-029074
Captured: 2026-05-21 05:07:28 UTC
SHA-256: 3c5d29b9e68e11ce…
URL: https://conductatlas.com/platform/coursera/coursera-privacy-notice/provision/CA-P-029074/dpf-binding-arbitration-process-available/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Coursera's DPF binding arbitration process available clause do?

The clause states: “There may also be circumstances when disputes can be resolved through the DPF binding arbitration process. Please see the DPF website for further information.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.