Coursera caps its legal responsibility and will not pay you for most types of harm caused by its services, including loss of data, lost learning opportunities, or other indirect losses.
If Coursera's platform fails, leaks your data, or wrongly terminates your account, this clause prevents you from recovering most categories of damages — including the value of lost educational progress or credentials you paid for.
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Compare across platforms →This clause means that even if Coursera's platform error or breach causes you significant harm — such as losing your course progress or certificate — the company's financial liability to you is severely restricted.
1) REGULATORY FRAMEWORK: Broad limitation of liability clauses in consumer contracts are subject to review under the FTC Act Section 5 for unfairness, and under state consumer protection statutes (e.g., Cal. Civ. Code § 1668 which voids contract terms exempting willful injury). In the EU, Directive 93/13/EEC (Unfair Contract Terms Directive) and national implementations may render blanket liability exclusions unenforceable against consumers. GDPR Art. 82 provides a specific right of compensation for data subjects harmed by GDPR violations that contractual liability caps cannot override. 2)
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