You cannot join or lead a class action lawsuit against Coursera — any legal claim must be filed individually.
If Coursera harms many users in the same way — for example, through unauthorized data sharing or widespread billing errors — this clause prevents you from participating in a class action lawsuit, forcing you to pursue individual arbitration where the cost may exceed any potential recovery.
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Compare across platforms →Class action waivers prevent groups of harmed consumers from pooling resources to challenge corporate misconduct, which is particularly significant when individual damages are too small to justify solo litigation.
1) REGULATORY FRAMEWORK: The enforceability of class action waivers in consumer contracts is governed by the FAA (9 U.S.C. § 2) and Supreme Court precedent (AT&T Mobility v. Concepcion, 563 U.S. 333 (2011); American Express Co. v. Italian Colors Restaurant, 570 U.S. 228 (2013)). The FTC Act Section 5 and CFPB authority apply where class action waivers are used alongside other deceptive practices. EU Directive 2020/1828 on representative actions for consumers may render this clause unenforceable for EU users. 2)
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Regulatory citations, enforcement risk, and due diligence action items.
Watcher: regulatory citations. Professional: full compliance memo.