Coursera · Coursera Terms of Use · View original document ↗

Class Action Waiver

High severity Common · 86 of 343 platforms
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Recent governance activity Coursera recorded 3 documented changes in the last 30 days.
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Document Record

What it is

You cannot join or lead a class action lawsuit against Coursera — any legal claim must be filed individually.

This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause structures the procedural framework for dispute resolution by limiting proceedings to individual capacity. It establishes that disputes cannot be aggregated or consolidated across multiple users, which affects the scope and scale of potential claims.

Recent Activity

This document changed recently

Medium May 21, 2026

The updated terms remove the explicit guarantee that Coursera provides a 7-day free trial for subscriptions. The revised language states that 'certain subscriptions may come with a free trial period' without specifying a default duration or which subscriptions include trials. This creates operational uncertainty for users: trial availability and length are no longer stated in the main terms but are now delegated entirely to individual checkout pages. Users evaluating whether a subscription includes a trial must now visit the specific product page rather than relying on the standard terms.

View change record →

Clause Stability Mostly Stable

1
Change
2
Months Monitored
Apr 18, 2026
First Seen
Apr 18, 2026
Last Seen
This clause type exists across 560 other provisions on other platforms.
This clause has changed once in 2 months of monitoring.

Change history

modified May 21, 2026

Current version expands arbitration scope to cover all claims under any legal theory, clarifies it survives account deletion, and adds a 30-day opt-out window requirement.

View full change record →

Consumer impact (what this means for users)

If Coursera harms many users in the same way — for example, through unauthorized data sharing or widespread billing errors — this clause prevents you from participating in a class action lawsuit, forcing you to pursue individual arbitration where the cost may exceed any potential recovery.

How other platforms handle this

Teachable Medium

You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.

Substack Medium

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...

Netflix Medium

WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND NETFLIX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, where permitted under the applicable law, unless ...

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▸ View Original Clause Language DOCUMENT RECORD
"
To the fullest extent permitted by applicable law, you and Coursera each agree that any proceeding to resolve any Dispute will be conducted only in the respective party's individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative action.

— Excerpt from Coursera's Coursera Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY FRAMEWORK: The enforceability of class action waivers in consumer contracts is governed by the FAA (9 U.S.C. § 2) and Supreme Court precedent (AT&T Mobility v. Concepcion, 563 U.S. 333 (2011); American Express Co. v. Italian Colors Restaurant, 570 U.S. 228 (2013)). The FTC Act Section 5 and CFPB authority apply where class action waivers are used alongside other deceptive practices. EU Directive 2020/1828 on representative actions for consumers may render this clause unenforceable for EU users. 2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority to challenge class action waivers used in conjunction with unfair or deceptive consumer practices under FTC Act Section 5.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Coursera Terms of Use
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002846
Document ID
CA-D-00157
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d67cd5c44e1912191635fd8b7e2198b45b8ec6ab8725f8a00753d9335a136c85
Analysis generated
April 18, 2026 10:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Terms of Use
Record ID: CA-P-002846
Captured: 2026-04-18 10:12:56 UTC
SHA-256: d67cd5c44e191219…
URL: https://conductatlas.com/platform/coursera/coursera-terms-of-use/class-action-waiver/
Accessed: June 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Coursera's Class Action Waiver clause do?

This clause structures the procedural framework for dispute resolution by limiting proceedings to individual capacity. It establishes that disputes cannot be aggregated or consolidated across multiple users, which affects the scope and scale of potential claims.

How does this clause affect you?

If Coursera harms many users in the same way — for example, through unauthorized data sharing or widespread billing errors — this clause prevents you from participating in a class action lawsuit, forcing you to pursue individual arbitration where the cost may exceed any potential recovery.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 86 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.