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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes Cohere's data handling commitments for enterprise customers using its API and platform services. The agreement specifies that Cohere will not use enterprise data—including prompts, documents, and outputs—to train its models absent explicit customer opt-in authorization, and that customers retain ownership of submitted data. The document further establishes logical data isolation per customer and provides mechanisms for customers to request details about data processing practices.
This document is Cohere's Enterprise Data Commitments page, a publicly disclosed policy statement governing how Cohere handles data submitted by enterprise customers through its API and platform services, operating alongside Cohere's master service agreements. The document states that Cohere does not use customer data to train its models without explicit permission, that enterprise customer data is logically isolated, and that customers retain ownership of their data including inputs, outputs, and any fine-tuning data. The document's commitment that customer prompts and completions are not used for model training without opt-in consent is operationally significant for enterprise procurement, as it addresses a provision that varies across AI platform providers; however, the document is a commitments page rather than a binding contract, and its enforceability depends on the terms of any executed master service agreement. This document engages GDPR and CCPA given its references to data residency, data subject rights, and enterprise customer data controls; organizations in regulated industries such as financial services, healthcare, and public sector should evaluate whether these commitments satisfy sector-specific data processing obligations, as applicability depends on jurisdiction and the contractual instruments in place.
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