This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Detection of possible misuse triggers a permissive right for Cohere personnel to directly review the content of user interactions, meaning prompt and generation content is not categorically private from human review.
The updated terms establish explicit procedures for controlling how enterprise customer data is used on Cohere's SaaS Platform. Customers can opt out from having their prompts and generations used to train Cohere models by toggling a setting in their dashboard under 'Data Controls'. The terms state that logged prompts and generations are automatically deleted after 30 days unless needed for legal compliance, customer contracts, or if usage is flagged as potentially violating terms. Cohere also discloses that it logs and monitors platform use for compliance and security, and may review flagged content to enforce policies. You can verify and update your data control settings at any time through your account dashboard.
View change record →The updated terms establish explicit data handling controls for Cohere SaaS platform users. Cohere automatically deletes logged prompts and generations after 30 days unless retention is required by law, contract, or if usage is flagged for policy violations. Users can opt out from having their prompts and generations used to train Cohere models by toggling 'Data Controls' to 'Off' in their dashboard settings. Cohere logs and monitors platform use for compliance and security, and may review flagged content to enforce policies; flagged prompts are aggregated without customer identifiers to improve safety detection. You can adjust your data retention and training preferences at any time through your dashboard settings.
View change record →If Cohere detects possible misuse of its SaaS Platform, your prompts, generations, and logs may be reviewed by Cohere's safety and security teams.
How other platforms handle this
For edge cases or situations requiring human judgment, there will be protocols for escalation to human reviewers.
If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.
Credit Karma reserves the right to block or otherwise prohibit in our sole discretion any individual who repeatedly posts materials that are alleged to infringe the intellectual property rights of others.
"If we detect possible misuse of our SaaS Platform, our safety and security teams may review user prompts, generations, and logs to enforce our customer agreements...Excerpt from Cohere's Enterprise Data Commitments
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Detection of possible misuse triggers a permissive right for Cohere personnel to directly review the content of user interactions, meaning prompt and generation content is not categorically private from human review.
If Cohere detects possible misuse of its SaaS Platform, your prompts, generations, and logs may be reviewed by Cohere's safety and security teams.
ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.