This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish explicit procedures for controlling how enterprise customer data is used on Cohere's SaaS Platform. Customers can opt out from having their prompts and generations used to train Cohere models by toggling a setting in their dashboard under 'Data Controls'. The terms state that logged prompts and generations are automatically deleted after 30 days unless needed for legal compliance, customer contracts, or if usage is flagged as potentially violating terms. Cohere also discloses that it logs and monitors platform use for compliance and security, and may review flagged content to enforce policies. You can verify and update your data control settings at any time through your account dashboard.
View change record →The updated terms establish explicit data handling controls for Cohere SaaS platform users. Cohere automatically deletes logged prompts and generations after 30 days unless retention is required by law, contract, or if usage is flagged for policy violations. Users can opt out from having their prompts and generations used to train Cohere models by toggling 'Data Controls' to 'Off' in their dashboard settings. Cohere logs and monitors platform use for compliance and security, and may review flagged content to enforce policies; flagged prompts are aggregated without customer identifiers to improve safety detection. You can adjust your data retention and training preferences at any time through your dashboard settings.
View change record →How other platforms handle this
We use information about you, information that we collect from within your account, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service.
We process your information, where required, to protect the rights, property, life, health, safety or security of Palantir, our employees, our users (including you) or others.
We may also aggregate and/or de-identify your Data and may use such aggregate or de-identified information for any other purposes to the extent permitted under applicable law and not attempt to re-identify the information, unless required by law.
"We may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models' ability to detect safety issues and enforce our Usage Policy.Excerpt from Cohere's Enterprise Data Commitments
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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The clause states: “We may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models' ability to detect safety issues and enforce our Usage Policy.”
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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