This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Legal obligations or contractual requirements can override the default 30-day deletion schedule, meaning data may be retained for an unspecified longer period without user control.
The updated terms establish explicit procedures for controlling how enterprise customer data is used on Cohere's SaaS Platform. Customers can opt out from having their prompts and generations used to train Cohere models by toggling a setting in their dashboard under 'Data Controls'. The terms state that logged prompts and generations are automatically deleted after 30 days unless needed for legal compliance, customer contracts, or if usage is flagged as potentially violating terms. Cohere also discloses that it logs and monitors platform use for compliance and security, and may review flagged content to enforce policies. You can verify and update your data control settings at any time through your account dashboard.
View change record →The updated terms establish explicit data handling controls for Cohere SaaS platform users. Cohere automatically deletes logged prompts and generations after 30 days unless retention is required by law, contract, or if usage is flagged for policy violations. Users can opt out from having their prompts and generations used to train Cohere models by toggling 'Data Controls' to 'Off' in their dashboard settings. Cohere logs and monitors platform use for compliance and security, and may review flagged content to enforce policies; flagged prompts are aggregated without customer identifiers to improve safety detection. You can adjust your data retention and training preferences at any time through your dashboard settings.
View change record →A legal requirement or a customer contract can cause Cohere to retain prompt and generation logs beyond the default 30-day period.
How other platforms handle this
We retain personal information about you for the time necessary to fulfill the purpose for which that information was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by law.
We may retain some of your Data even after you cease to use our Services, for instance if the Data is necessary to meet our legal obligations, such as tax and accounting requirements.
Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.
"We automatically delete logged prompts and generations after 30 days, unless we need it to comply with a legal requirement or customer contract...Excerpt from Cohere's Enterprise Data Commitments
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Legal obligations or contractual requirements can override the default 30-day deletion schedule, meaning data may be retained for an unspecified longer period without user control.
A legal requirement or a customer contract can cause Cohere to retain prompt and generation logs beyond the default 30-day period.
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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