This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Zero data retention approval eliminates the logging of prompt and generation data entirely, providing a higher level of data privacy than the default 30-day retention policy.
The updated terms establish explicit procedures for controlling how enterprise customer data is used on Cohere's SaaS Platform. Customers can opt out from having their prompts and generations used to train Cohere models by toggling a setting in their dashboard under 'Data Controls'. The terms state that logged prompts and generations are automatically deleted after 30 days unless needed for legal compliance, customer contracts, or if usage is flagged as potentially violating terms. Cohere also discloses that it logs and monitors platform use for compliance and security, and may review flagged content to enforce policies. You can verify and update your data control settings at any time through your account dashboard.
View change record →The updated terms establish explicit data handling controls for Cohere SaaS platform users. Cohere automatically deletes logged prompts and generations after 30 days unless retention is required by law, contract, or if usage is flagged for policy violations. Users can opt out from having their prompts and generations used to train Cohere models by toggling 'Data Controls' to 'Off' in their dashboard settings. Cohere logs and monitors platform use for compliance and security, and may review flagged content to enforce policies; flagged prompts are aggregated without customer identifiers to improve safety detection. You can adjust your data retention and training preferences at any time through your dashboard settings.
View change record →If you have received Cohere's approval for zero data retention, none of your prompts or generations will be logged by Cohere.
How other platforms handle this
We will retain your Data for as long as necessary: (i) to achieve the purposes as set out in this Policy; (ii) as required by applicable laws and regulations, including any mandated retention periods...
After you submit a request to delete your account, we initiate a deletion process to safely and completely remove your data from our servers or retain it only in anonymized form.
We will promptly destroy personal information at the end of the retention period, as described above. When we destroy personal information, we do so in a way that prevents that information from being restored or reconstructed.
"If you have been approved for zero data retention, Cohere does not log any customer prompts or generations.Excerpt from Cohere's Enterprise Data Commitments
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Zero data retention approval eliminates the logging of prompt and generation data entirely, providing a higher level of data privacy than the default 30-day retention policy.
If you have received Cohere's approval for zero data retention, none of your prompts or generations will be logged by Cohere.
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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