Cohere · Cohere Enterprise Data Commitments · View original document ↗

Account deletion does not delete prompts

High severity High confidence Explicitdocumentlanguage Common · 275 of 352 platforms
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Recent governance activity Cohere recorded 3 documented changes in the last 30 days.
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This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who believe that deleting their account erases their data would be mistaken; the clause makes clear that prompt and generation data persists on Cohere's systems for up to 30 days after account deletion.

Interpretive note: The excerpt references 'unless exceptions apply' without specifying what those exceptions are; those exceptions are addressed in other clauses (e.g., id 61853) but are not enumerated in this excerpt.

Consumer impact (what this means for users)

Deleting an account does not immediately delete prompt or generation data; readers should expect that data to remain for up to 30 days, subject to unspecified exceptions that could extend retention further.

How other platforms handle this

Upwork Medium

Developer must promptly and securely delete all Upwork User Data collected from Upwork users upon request of the Upwork user, when the Upwork user deactivates or uninstalls the Developer Application, when the Upwork user closes their account with Developer...

Fireworks AI Medium

If you delete your account, we aim to delete your personal information from our servers within 30 days.

Google Gemini Medium

We keep some data until you delete your Google Account, such as information about how often you use Gemini Apps.

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▸ View Original Clause Language DOCUMENT RECORD
"
Deleting your account does not delete prompts or generations, which are deleted automatically after 30 days unless exceptions apply.

— Excerpt from Cohere's Cohere Enterprise Data Commitments

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Cohere Enterprise Data Commitments
Entity
Cohere
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 12, 2026
Record ID
CA-P-061874
Document ID
CA-D-00767
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8628f8f463d454e1098b82322c6192f389628876bf5850be1d3d46adf29654e7
Analysis generated
May 11, 2026 12:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Enterprise Data Commitments
Record ID: CA-P-061874
Captured: 2026-05-11 12:20:05 UTC
SHA-256: 8628f8f463d454e1…
URL: https://conductatlas.com/platform/cohere/cohere-enterprise-data-commitments/provision/CA-P-061874/account-deletion-does-not-delete-prompts/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Cohere's Account deletion does not delete prompts clause do?

Users who believe that deleting their account erases their data would be mistaken; the clause makes clear that prompt and generation data persists on Cohere's systems for up to 30 days after account deletion.

How does this clause affect you?

Deleting an account does not immediately delete prompt or generation data; readers should expect that data to remain for up to 30 days, subject to unspecified exceptions that could extend retention further.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.