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Users without a credit card on file — such as those on free tiers — are explicitly excluded from the protections and obligations described in the Enterprise Data Commitments.
Only customers who are paying and, for the SaaS Platform, have a credit card on file receive the protections described in the Enterprise Data Commitments; non-paying users are excluded.
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"Our Enterprise Data Commitments apply to enterprise data of our commercial, paying customers. For the SaaS Platform, this means customers who have a credit card on file in their account.— Excerpt from Cohere's Cohere Enterprise Data Commitments
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Users without a credit card on file — such as those on free tiers — are explicitly excluded from the protections and obligations described in the Enterprise Data Commitments.
Only customers who are paying and, for the SaaS Platform, have a credit card on file receive the protections described in the Enterprise Data Commitments; non-paying users are excluded.
ConductAtlas has identified this type of provision across 300 platforms. See the full comparison.
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