This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users without a credit card on file — such as those on free tiers — are explicitly excluded from the protections and obligations described in the Enterprise Data Commitments.
The updated terms establish explicit procedures for controlling how enterprise customer data is used on Cohere's SaaS Platform. Customers can opt out from having their prompts and generations used to train Cohere models by toggling a setting in their dashboard under 'Data Controls'. The terms state that logged prompts and generations are automatically deleted after 30 days unless needed for legal compliance, customer contracts, or if usage is flagged as potentially violating terms. Cohere also discloses that it logs and monitors platform use for compliance and security, and may review flagged content to enforce policies. You can verify and update your data control settings at any time through your account dashboard.
View change record →The updated terms establish explicit data handling controls for Cohere SaaS platform users. Cohere automatically deletes logged prompts and generations after 30 days unless retention is required by law, contract, or if usage is flagged for policy violations. Users can opt out from having their prompts and generations used to train Cohere models by toggling 'Data Controls' to 'Off' in their dashboard settings. Cohere logs and monitors platform use for compliance and security, and may review flagged content to enforce policies; flagged prompts are aggregated without customer identifiers to improve safety detection. You can adjust your data retention and training preferences at any time through your dashboard settings.
View change record →Only customers who are paying and, for the SaaS Platform, have a credit card on file receive the protections described in the Enterprise Data Commitments; non-paying users are excluded.
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These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.
If any provisions from this Policy are in conflict with any applicable laws, such provisions will be replaced by provisions of the same purport that reflects the original intention of the provision, to the extent permissible under the applicable laws.
"Our Enterprise Data Commitments apply to enterprise data of our commercial, paying customers. For the SaaS Platform, this means customers who have a credit card on file in their account.Excerpt from Cohere's Enterprise Data Commitments
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Users without a credit card on file — such as those on free tiers — are explicitly excluded from the protections and obligations described in the Enterprise Data Commitments.
Only customers who are paying and, for the SaaS Platform, have a credit card on file receive the protections described in the Enterprise Data Commitments; non-paying users are excluded.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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