Provision record
Chegg · Chegg Terms of Use · View original document ↗

Chegg Not Liable for Fraudulent Emails Requesting Credentials

Medium severity Explicit document language Common · 287 of 352 platforms
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This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4260 other provisions on other platforms.

How other platforms handle this

Datadog Medium

Datadog will not be responsible for failures to fulfill any obligations due to causes beyond its control.

Instacart Medium

We are not responsible or liable if you or anyone else fails to obtain proper consent or authorization from a Recipient.

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Chegg will never ask you for your password or payment information via email or text message. If you receive such an email or text message purportedly from Chegg, it is fraudulent and Chegg is not responsible or liable for any misuse...

Excerpt from Chegg's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Chegg Terms of Use
Entity
Chegg
Document last updated
May 5, 2026
Tracking information
First tracked
March 24, 2026
Last verified
July 9, 2026
Record ID
CA-P-042140
Document ID
CA-D-00394
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
189a1b1379a2769662636ddf502b3405e4f9e5e0732f92b83e3375da7d02e9f4
Analysis generated
March 24, 2026 06:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Chegg
Document: Chegg Terms of Use
Record ID: CA-P-042140
Captured: 2026-03-24 06:58:24 UTC
SHA-256: 189a1b1379a27696…
URL: https://conductatlas.com/platform/chegg/chegg-terms-of-use/provision/CA-P-042140/chegg-not-liable-for-fraudulent-emails-requesting-credentials/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Chegg's Chegg Not Liable for Fraudulent Emails Requesting Credentials clause do?

The clause states: “Chegg will never ask you for your password or payment information via email or text message. If you receive such an email or text message purportedly from Chegg, it is fraudulent and Chegg is not responsible or liable for any misuse...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Chegg?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.