This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This exclusion eliminates recovery for the categories of harm most commonly associated with service failures, such as lost opportunities or downstream financial loss.
Interpretive note: The excerpt ends with an ellipsis after item C, suggesting additional categories of related damages are listed in the full clause that are not reflected in the canonical claim.
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
View change record →You cannot recover indirect, economic, special, incidental, or consequential damages from Chegg arising from the Services, Chegg Content, or User Content.
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OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
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"IN NO EVENT SHALL THE CHEGG PARTIES BE LIABLE FOR ANY INDIRECT, ECONOMIC, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES RELATED TO: (A) THE SERVICES; (B) THE CHEGG CONTENT; (C) USER CONTENT...Excerpt from Chegg's Terms of Use
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This exclusion eliminates recovery for the categories of harm most commonly associated with service failures, such as lost opportunities or downstream financial loss.
You cannot recover indirect, economic, special, incidental, or consequential damages from Chegg arising from the Services, Chegg Content, or User Content.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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