This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
View change record →How other platforms handle this
Our Websites are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdictions of any state, country, or territory outside the United States.
In choosing to access the Site, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations.
With respect to the personal data received or transferred pursuant to the DPF, Patreon, Inc. is subject to the regulatory enforcement powers of the US Federal Trade Commission.
"TO THE EXTENT THE BELOW "DISPUTE RESOLUTION," "CLASS ACTION WAIVER," AND ARBITRATION PROVISIONS DO NOT APPLY TO YOU BECAUSE THEY ARE PROHIBITED UNDER CONSUMER PROTECTION LAWS IN QUEBEC OR ANY OTHER PROVINCE OR TERRITORY IN CANADA...Excerpt from Chegg's Terms of Use
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “TO THE EXTENT THE BELOW "DISPUTE RESOLUTION," "CLASS ACTION WAIVER," AND ARBITRATION PROVISIONS DO NOT APPLY TO YOU BECAUSE THEY ARE PROHIBITED UNDER CONSUMER PROTECTION LAWS IN QUEBEC OR ANY OTHER PROVINCE OR TERRITORY IN CANADA...”
ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.