This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
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Fees are payable by credit card, check, or through ACH transfers and Customer authorizes xAI to charge its credit card or bank account for all such fees.
In the event an Order provides for payment by credit card, all purchases over five thousand U.S. Dollars ($5,000) will be subject to credit card fees.
You're responsible for all applicable taxes, and we'll charge tax when required.
"If provided to you in exchange for goods or services or as a refund, it will not expire, though we may with notice after a posted period of time convert your credit to cash and send it to your address of record.Excerpt from Chegg's Terms of Use
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “If provided to you in exchange for goods or services or as a refund, it will not expire, though we may with notice after a posted period of time convert your credit to cash and send it to your address of record.”
ConductAtlas has identified this type of provision across 219 platforms. See the full comparison.
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