This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users have no procedural protection before termination: no cause is required, no notice is owed, and Chegg's discretion is unconstrained.
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
View change record →Your account can be closed at any time, for any reason, at Chegg's sole discretion, without prior warning.
How other platforms handle this
If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.
Credit Karma reserves the right to block or otherwise prohibit in our sole discretion any individual who repeatedly posts materials that are alleged to infringe the intellectual property rights of others.
We will promptly verify, take steps to remove such Account information from Kling AI and delete the Account.
"Chegg has the right to terminate your account for any reason at our sole discretion without notice to you.Excerpt from Chegg's Terms of Use
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Users have no procedural protection before termination: no cause is required, no notice is owed, and Chegg's discretion is unconstrained.
Your account can be closed at any time, for any reason, at Chegg's sole discretion, without prior warning.
ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.
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