This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
View change record →How other platforms handle this
Don't share false or misleading claims that could cause harm.
upload or make available (1) unsolicited advertising, promotional materials, or spam, (2) any personal, financial, or sensitive information (such as government IDs, social security numbers, or health data) without proper authorization
Content that is unoriginal, plagiarized, or copied from another individual or organization.
"Prohibited User Content includes...material that...constitutes intentionally false and inaccurate information...or promotes information that you know is false or misleading or promotes illegal activities...Excerpt from Chegg's Terms of Use
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The clause states: “Prohibited User Content includes...material that...constitutes intentionally false and inaccurate information...or promotes information that you know is false or misleading or promotes illegal activities...”
ConductAtlas has identified this type of provision across 238 platforms. See the full comparison.
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