This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
View change record →How other platforms handle this
If you are not satisfied with your purchase of items sold by a Target Plus Partner, you may return it to a Target Store or by mail in accordance with the Target Plus Partner's Return Policy.
Creators...are solely responsible for setting the refund policy regarding the sale of digital downloads.
In the event that a product described in the Site is not as described, your sole remedy is to return it in unused condition in accordance with the suppliers' return policy.
"If the DAC packaging is opened, Chegg must assume that the code is activated and therefore cannot be resold. Thus, you may not return a DAC with opened packaging for a refund.Excerpt from Chegg's Terms of Use
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “If the DAC packaging is opened, Chegg must assume that the code is activated and therefore cannot be resold. Thus, you may not return a DAC with opened packaging for a refund.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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