This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
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Except with respect to the arbitration agreement, these Terms & Conditions and use of the Site are governed by the laws of the state of Minnesota, without regard to Minnesota's conflict of laws rules.
California law will govern these Terms except for its conflicts of laws principles.
The Agreement is governed by the laws of the State of California, excluding conflicts of law provisions.
"TO THE EXTENT THE BELOW “DISPUTE RESOLUTION,” “CLASS ACTION WAIVER,” AND ARBITRATION PROVISIONS DO NOT APPLY TO YOU BECAUSE THEY ARE PROHIBITED UNDER CONSUMER PROTECTION LAWS IN QUEBEC OR ANY OTHER PROVINCE OR TERRITORY IN CANADA, YOU AND WE AGREE THAT ANY DISPUTE...BETWEEN US ARISING OUT OF OR RELATED TO THE TERMS OF USE...SHALL BE CONSTRUED AND EVALUATED ACCORDING TO THE LAWS OF YOUR PROVINCE OR TERRITORY OF RESIDENCE, AND THE FEDERAL LAWS OF CANADA APPLICABLE THEREIN...Excerpt from Chegg's Terms of Use
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The clause states: “TO THE EXTENT THE BELOW “DISPUTE RESOLUTION,” “CLASS ACTION WAIVER,” AND ARBITRATION PROVISIONS DO NOT APPLY TO YOU BECAUSE THEY ARE PROHIBITED UNDER CONSUMER PROTECTION LAWS IN QUEBEC OR ANY OTHER PROVINCE OR TERRITORY IN CANADA, YOU AND WE AGREE THAT ANY DISPUTE...BETWEEN US ARISING OUT OF OR RELATED TO …”
ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.
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