This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
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...with the exception of changes addressing new Services or legally required changes which will be effective immediately.
All other changes will be effective as soon as we post them to our website. If you do not agree to the changes, you must stop using our Services.
We may change this Policy from time to time. We will post any privacy policy changes on this page and, if the changes are material, we will provide you with notice.
"Chegg's updates to the "Dispute Resolution", "Class Action Waiver", "Informal Dispute Resolution", and arbitration sections do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed...Excerpt from Chegg's Terms of Use
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The clause states: “Chegg's updates to the "Dispute Resolution", "Class Action Waiver", "Informal Dispute Resolution", and arbitration sections do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed...”
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